Precision Crafted, Future Built!

‌Quality Commitment Letter

Esteemed Customer,

As a distinguished manufacturer of precision components, our company fully comprehends the paramount importance of product quality and exceptional service. In order to uphold your interests and further ensure that our mechanical products meet and exceed your expectations and requirements, we hereby formally extend to you the following solemn commitments:

‌I. Product Quality Assurance‌

We solemnly assure you that all components produced and sold by us are strictly designed, manufactured, and tested in accordance with relevant domestic and international quality standards. Each component we provide conforms to pertinent national and international norms (including, but not limited to, ISO9001) and has successfully undergone rigorous quality inspections.

‌II. Quality Inspection Commitment‌

To guarantee the quality of our mechanical products, we undertake stringent quality checks at every stage of the production process. In addition to routine visual inspections and dimensional measurements, we conduct comprehensive testing, including performance evaluations and service life trials, to ensure that all product specifications comply with the requisite standards.

‌III. After-Sales Service Commitment‌

We are committed to providing comprehensive and steadfast after-sales service support, ensuring that you receive prompt and effective assistance when utilizing our products. We pledge to offer free repair or replacement services for any defects arising from non-human factors within the stipulated product warranty period. Our dedicated technical support team stands ready to address any technical issues you may encounter, 24 hours a day, seven days a week.

‌IV. Delivery Time Guarantee‌

We are steadfast in our commitment to delivering products in strict adherence to the contracted timeline. Should any unforeseen circumstances result in delays, we will promptly engage in communication with you to explore viable solutions. We assure you of meticulous packaging during the shipment process, mitigating any potential damage during transit.

‌V. Confidentiality Commitment‌

We shall strictly safeguard the confidentiality of any confidential information provided by you and shall not disclose it to any third party. Both during the cooperation period and after the termination of the contract, we will, in accordance with your requirements, destroy all confidential information related to you that we have obtained.

‌VI. Continuous Improvement Commitment‌

We are resolute in our dedication to continuously acquire advanced industry technologies and management practices, thereby enhancing the quality of our products. We commit to periodically reviewing and optimizing our internal processes, with the aim of improving operational efficiency and responsiveness.

This Quality Commitment Letter represents our pledge of quality integrity to you and serves as our driving force in the pursuit of exceptional quality. Adhering to the principle of quality first, we strive to provide you with high-quality mechanical products and impeccable services. We eagerly anticipate establishing a long-term and mutually beneficial partnership with you, jointly forging a path towards greater success and value creation.

Yours sincerely,

Qinsenhong Electromechanical Technology Co., Ltd

‌October 3, 2024